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Servant Leadership

"I love to serve - that's why I am a leader"
Servant Leadership is a human behaviour, which creates results

Servant Leadership is a specific behaviour, which creates growth and results with other people, and thereby also for the company. Servant Leadership is often understood as an agile invention. It's not invented together with the agile ways of working, and it is a prerequisite for the agile method to succeed. 

Servant Leadership creates ownership, independence, engagement, motivation and it supports growth. Command and control leadership, which in many ways is the opposite, creates dependencies, lack of initiative- and flexibility. I often meet leaders and other good people in organisations, who have a misperception of Servant Leadership. They think that Servant Leadership culture means, that you cannot follow up, give feedback, and everything has to be decided by the individual employee. Thats a pitfall in the implementation of Servant Leadership. In my experience - this is not Servant Leadership. When living Servant Leadership, I do whatever I can to make you the best version of you. If you lack prerequisites for performance on the task at hand, I make myself available with sparring coaching, follow-up, feedback, information, support, expectations or whatever it takes in the given situation to make you succeed. 

I cannot delegate responsibility for a task to a person, who do not have all the prerequisites for solving it. 

Specific Servant Leadership behaviour includes:

- I am present, when I am in contact with others

- I listen actively and seek to understand - before I seek to be understood in my communication

- I am open and transparent (this includes that I give feedback)

- I use storytelling and open questions, when I want to engage others

- I learn from the past - and consider the consequences of my decisions

- I am authentic interested in the whole person. I "read the manual" on my colleagues, employees, stakeholders etc.

- I have a constant focus on contributing to development of my team towards high performance (Even when I am not the leader)

- I always ensure that people around me have the rights prerequisites for performance. (Up, to the side and down in the org.)

Hvordan jeg arbejder med Målrettet med Servant Leadership

 

Grundlæggende mener jeg, at Servant Leadership i virkeligheden handler om, at være et ordentligt menneske i alt hvad vi gør. 

Jeg arbejder med Servant Leadership i alt hvad jeg gør - og alle de ovenstående punkter kan der arbejdes detaljeret med i workshops, foredrag, teamforløb, individuel coaching/sparring og lederudviklingsprogrammer i små og store skalaer. 

Selvom det måske kan virker uoverskueligt med alle punkterne, så er det det ikke, når man først går igang. Alt hænger sammen på kryds og tværs. Det kan være en rigtig god start, at lave en selvevaluering på i hvor stor udstrækning, du lever disse adfærd i dagligdagen. Altså i dagligdagen - også når du er under pres. Det er, når vi er under pres, at vi bliver en mindre god version af os selv. Dette kan afdækkes og arbejdes med ved at se indad og arbejde med sin egen personlige udvikling. Så som med alt andet, så kan Servant Leadership arbejdes med helt konkret, og det er for mig essentielt. Teori er vigtigt at have og forstå - og det er når det omsættes til praktisk handling, at det skaber værdi. 

Reflact ApS

TEL: +45 31 39 11 32
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